Workshop Layout
Most important aspects of communication
Objective
Listeners
Articulate with Words
Effectively engage listeners
Methods for diverse communication
The Power of Voice
Variations that help add meaning and flavor to words
Non-verbal Language
Support spoken words
Help listeners visualize what is being said
Active Listening
Emotional intelligence
Welcoming and positive
Skillful use of questions
Avoiding misunderstandings
Highlights
3 hands-on activities
Participants will put to use what they learn right away
Safe zone environment
Immediate feedback from trainer
Hands-on
References
Notes
Each section will have a set of notes that will be provided to participants
Worksheet
This will assist in self progress after the training is completed
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